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Customer Satisfaction Survey Questionnaire

NC =No Comments
1. How likely are you to recommend Company East Link Engineering to another party? Would you say the chances are:
     
Excellent Very Good Good  Fair Poor NC

2.  How likely are you to repurchase products and services from East Link Engineering? Would you say the chances are:

Excellent Very Good Good  Fair Poor NC

3. How would you rate the overall quality of your relationship with East Link Engineering, considering all of your experiences with     them? Would you say it is:

Excellent Very Good Good  Fair Poor NC

4. On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level      of satisfaction with East Link Engineering in regards to customer service?

Excellent Very Good Good  Fair Poor NC

5.  On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level      of satisfaction with East Link Engineering in regards to price?

Excellent Very Good Good  Fair Poor NC


6. On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level     of satisfaction with East Link Engineering in regards to value?

Excellent Very Good Good  Fair Poor NC

7. On a scale of 1 to 5 where 1 represents "Extremely Dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level     of overall satisfaction with East Link Engineering as a supplier?

1 2 3 4 5 NC

8. Why do you say that? What specifically are you satisfied or dissatisfied with East Link Engineering? Enter response below:
     [You have the option of not answering the question]

    

Customer Name :
Company Name :
E-mail Address :